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Follow-up report #1 is to provide fda with the results of the device investigation as well as due diligence for patient information.The following fields have new information: b4, b5, d9, g3, g6, h2, h3, h4, h6 (type of investigation, investigation findings, investigation conclusions), and h10.Results of due diligence for patient information: the user facility was contacted several times in an effort to collect patient information.As of 14-dec-2022, rwmic has not received any response.Dates of user facility contact: 1st attempt: 07/06/2022 via email: no response 2nd attempt 08/12/2022 via email: no response 3rd attempt: 09/02/2022 via email: no response results of device investigation: (rwgmbh investigation report device evaluation, form 5020 (13), dated: 12/13/2022) reported condition findings: according to the findings, the sheath tube is bent and dented in some spots.The optical fiber is chemically thermally damaged.Due to fall damage, the eyepiece funnel is flaked off.The image sharpness is misaligned and the optical system is heavily soiled.Additional findings: the device has an old design.There is no spare part for the current sheath tube.Probable root cause rationale: the manufacture date of the device is 09/23/2014.The device was delivered to the user from rwmic on 03/05/2022 after the last repair.According to the findings, the probable root cause is user error/ reprocessing error.The user is advised in the relevant ifu ga-b223 i usa/ 2012--10 v5.O / eco 2012-0519 in section 7 checks about the visual and functional check of the device before and after each use.Furthermore, there are safety notices in section 6, use about the limited strength of the device as well as in section 6.2.3 image quality, about a potential risk for the patient if the image is blurred.Recommended product disposition: the device will be scrap.The customer will be offered a current model of the device as replacement.
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