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The customer suspected device was returned for investigation.The olympus service center confirmed the reported event during inspection and testing.Upon evaluation of the returned device the following defects were found, forceps plug coming off, bending angle insufficient due to the elongation of the angle wire, stain on the insertion guide bundle, liquid leakage observed in the operation part, scratches on operation part, index peeling of the light guide mounting base, scratches on curved rubber adhesive part, liquid leakage observed in the eyepiece, scratches on eyepiece, liquid leakage observed in the grip, scratches on the grip, leakage observed on the up/down plate, dirt on the vent under the grip, seizo label peeling off, angle lever scratched, and scratches found on the up/down angle fixing lever (sp).The faulty parts were replaced, and the device was returned to the user facility.The investigation is ongoing.A supplemental report will be submitted upon completion of the investigation or if any additional information is provided by the user facility.
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A user facility submitted a repair request to the olympus service center, for the oes cystonephrofiberscope forceps plug mouthpiece gap was, looseness, deformation, scraping, rattling, and detachment tilting of the instrument channel port mounting base-damaged and deformed.There was no patient involvement, or user injury associated with this event.
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