Model Number 08H00-03 |
Device Problem
Smoking (1585)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 07/03/2022 |
Event Type
malfunction
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Manufacturer Narrative
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An evaluation is in process.A follow-up report will be submitted when the evaluation is complete.
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Event Description
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The account observed smoke coming from the back of the cell-dyn sapphire.The account stated after a strange sound from the left backside of the analyzer, smoke was seen and a strange odor.The account unplugged the power cord.The account technical service confirmed nothing was wrong with the wall socket or power at the account.No specific patient information provided as there was no patient involvement.No injury was reported.
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Manufacturer Narrative
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The likely cause part was the motion control power supply (mcps).The mcps part was replaced and qc recovered within specifications.A similar complaint review was performed showing no increase in complaint activity.A ticket trending review was performed showing no increase in complaint activity.No adverse trends were identified based upon the likely cause.No issues identified when reviewing corrective and preventative actions and non-conformances for the likely cause.The investigation included a review of product historical data, and product labeling.Review of historical data did not find a product issue related to the complaint incident.Labeling was found to be adequate for the complaint issue.No product deficiency was identified.
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Search Alerts/Recalls
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