| Model Number |
SCH10 |
| Health Effect - Clinical Code |
Superficial (First Degree) Burn (2685)
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| Date of Event |
06/23/2022
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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This is the second occurrence from this customer with the same surgeon.The customer has returned the coagulatory for evaluation.We are sending the device to the manufacturing location for a full evaluation.(b)(4).A follow up report will be submitted once the evaluation of the returned device has been completed.
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Event or Problem Description
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The customer alleges that the sch10 was being used and caused a superficial burn to the physicians finger while depressing the handswitch.
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Additional Manufacturer Narrative
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The device was returned to the manufacturing location for further investigation.The complaint was able to be confirmed through main frequency hi-pot test 4243 vrms for 30 seconds.The device failed the test and arced through the pencil handle.The root cause according to the supplier was an issue with the parameters of the ultrasonic welding machine not being adequate and caused a failure of the test.A corrective action is being taken by the supplier to review the current utrasonic welding parameters and validation and making the updates necessary.The next three months of inspection records will be collected after the corrective actions are completed.The complaint rate is low with the only additional complaint being from the same customer.Based on the investigation, this can be seen as the final report.If additional information is obtained that alleges any additional patient involvement or need for additional corrective actions, a follow up report will be submitted.
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Search Alerts/Recalls
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