| Model Number |
3L82-22 |
| Medical Device Problem Code |
Low Readings (2460)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
06/23/2022
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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The customer observed falsely decreased glucose result generated on the architect c4000 analyzer for one patient sample.The customer repeated the sample on another analyzer and the result was higher.The following data was provided: (b)(6) initial result = < 10 mg/dl (sodium fluoride).(b)(6) repeat result on another analyzer (ac04028) = 130 mg/dl (plasma supernatant).No impact to patient management was reported.
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Additional Manufacturer Narrative
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An evaluation is in process.A follow-up report will be submitted when the evaluation is complete.
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Additional Manufacturer Narrative
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The complaint investigation for falsely decreased glucose results included a review of complaint activity, trending reports, device history records, labeling and field data.Return testing was not completed as returns were not available.Review of complaint and trending data did not identify any issues or trends.Review of device history records for the complaint lot did not identify any non-conformances or deviations.Labeling was reviewed and sufficiently addresses the complaint issue.A review of historical performance for reagent lot 61202uq12 was evaluated using worldwide data.The patient data was analyzed and compared to an established control limit.This evaluation indicated that the patient median result for lot 61202uq12 is within the established control limits.Based on this investigation, no systemic issue or deficiency was identified for the glucose reagent lot 61202uq12.
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Search Alerts/Recalls
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