| Catalog Number |
2202E |
| Medical Device Problem Code |
Mechanical Jam (2983)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
06/21/2022
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Investigation summary: no product or photo was returned by the customer.The customer complaint of component damage - no leak could not be verified due to the product not being returned for failure investigation.A device history record review could not be performed because the lot number is unknown.Due to no sample being received, an investigation could not be performed and a root cause could not be determined.This incident has been added to our database of reported incidents.Our business team regularly reviews the collected data for identification of emerging trends.
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Event or Problem Description
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It was reported that the bd alaris smartsite needle-free access pin was damaged.The following information was provided by the initial reporter: won¿t pierce their vials.
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Search Alerts/Recalls
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