| Model Number |
1488020125 |
| Medical Device Problem Code |
Optical Distortion (3000)
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| Health Effect - Clinical Codes |
Insufficient Information (4580); No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
07/04/2022
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported that there was blurry image.The original device could not be used to complete the procedure.
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Additional Manufacturer Narrative
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Additional information will be provided once the investigation has been completed.The device manufacturer date is not known at this time.However, should it become available it will be provided in future reports.
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Additional Manufacturer Narrative
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This complaint investigation was closed based on the device not received, therefore the reported failure mode was not confirmed.In the event that the device is received, the complaint will be reopened and the investigation will be updated with new results.Alleged failure: can't focus.Probable root cause: manufacturing/service nonconformity.Scratches / dents.Loose connections / gaps.Rough / chipping surfaces.Damage during cleaning.Use error.The reported failure mode will be monitored for future reoccurrence.
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Event or Problem Description
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It was reported that there was blurry image.The original device could not be used to complete the procedure.
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Search Alerts/Recalls
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