Manufacturer's investigation conclusion: the reported events of fluid ingress and damaged power cables were able to be confirmed; however, the event of premature battery depletion were unable to be confirmed.The heartmate 3 system controller (serial number: (b)(6) was not returned for analysis; however, a log file was submitted for review.A review of the submitted log files showed events spanning approximately 2 days ((b)(6) 2022 per timestamp).There were no notable alarms active in the log file.Pump operation was not affected.The battery charges were not shown to be depleting prematurely.Photos submitted of the reported damage to the power cables show two cuts in the power cable with fluid ingress.The root cause of the reported events was unable to be conclusively determined through this investigation.The device history records were reviewed for the system controller (serial number: (b)(6) and was found to pass all manufacturing and qa specifications before being shipped to the customer.Heartmate iii instructions for use section 8 entitled ¿equipment storage and care¿ and heartmate iii patient handbook section 6 entitled ¿caring for the equipment¿ addresses how to properly care for and maintain the equipment for proper use including how to ensure that the controllers and equipment do not get wet.Heartmate iii patient handbook section 2 ¿how your heart pump works¿) tells users that two fully charged 14-volt batteries are expected to power the system for approximately 10-12 hours, which can vary depending on activity level.The patient handbook cautions the users to call their hospital contacts if they think, for any reason, any portion of their equipment is not functioning as usual, is broken, or they are uncomfortable with the operation of the equipment.No further information was provided.The manufacturer is closing the file on this event.
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