As reported, during a ureteroscopy and while using a ncircle tipless stone extractor, the basket would not open/close properly.Therefore, the basket would not function.The basket may have not been properly assemble.A new basket was used to complete the procedure.No unintended section of the device remained inside of the patient's body.No additional procedures were required due to the occurrence.No adverse effects were reported due to the occurrence.
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Blank fields on this form indicate the information is unknown, unavailable, or unchanged.Event summary: as reported, during a ureteroscopy and while using a ncircle tipless stone extractor, the basket would not open/close properly.Therefore, the basket would not function.The basket may have not been properly assembled.A new basket was used to complete the procedure.No unintended section of the device remained inside of the patient's body.No additional procedures were required due to the occurrence.No adverse effects were reported due to the occurrence.Investigation - evaluation.Reviews of the complaint history, device history record, instructions for use, manufacturing instructions, and quality control procedures and a visual inspection of the device were conducted during the investigation.The device was returned for investigation in an open pouch without the shipping tray.The device had been disassembled.The basket sheath was kinked near the yellow sheath.A functional test was unable to performed due to the return condition of the device.A document-based investigation evaluation was performed.No related non-conformances were recorded, and there have been no other reported complaints for this lot number.The device history record review provides objective evidence that the device was manufactured to specification.There is no evidence of nonconforming devices from the complaint lot in house or in the field.A review of relevant manufacturing documents was conducted.It was concluded that the device aspect in question was functionally inspected by quality control and no notable gaps in production or processing controls were noted.There is no indication that a design or process related failure mode contributed to the reported event.Sufficient inspection activities are in place to identify this failure mode prior to distribution.The device is provided with instructions for use which caution, ¿do not use excessive force to manipulate this device.Damage to the device may occur.¿ based on the available information, cook has concluded that a cause for this event could not be established.The observed sheath damage would have prevented the basket assembly from moving freely within the basket sheath.Excessive force may have been inadvertently applied to the device, but no information was provided regarding device handling.Cook will continue monitoring of similar complaints and has notified the appropriate personnel of this event.Per a review of the risk analysis, no further action is required.This report is required by the fda under 21 cfr part 803 and is based on unconfirmed information submitted by others.Neither the submission of this report nor any statement contained herein is intended to be an admission that any cook device is defective or malfunctioned, that a death or serious injury occurred, nor that any cook device caused, contributed to, or is likely to cause or contribute to a death or serious injury if a malfunction occurred.
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