Manufacturer's investigation conclusion: the reported event of a dim green pump led was confirmed via product testing.The heartmate 3 system controller (serial #: (b)(6) was returned for analysis and a log file was downloaded for review spanning approximately 5 days (b)(6) 2022 ¿ (b)(6) 2022, (b)(6) 2022 per timestamp).There were no notable alarms in the log file.Pump operation was not affected.The heartmate system controller was able to pass all testing and had no issues in performance.A dim green pump led was observed after the unit was powered on; this did not affect testing results.The unit was able to operate on a mock loop without issues.The root cause of the reported event was unable to be determined in this analysis.The device history records were reviewed and the records revealed the heartmate iii system controller (serial#: (b)(6) was manufactured in accordance with manufacturing and qa specifications.Heartmate iii instructions for use section 7 ¿alarms and troubleshooting¿ and heartmate iii patient handbook section 5 ¿alarms and troubleshooting¿ explains how to properly interpret and troubleshoot all alarms.Heartmate iii instructions for use section 8 ¿equipment storage and care¿ and heartmate iii patient handbook section 6 ¿caring for equipment¿ explain how to properly care for the equipment.The patient handbook cautions the users to call their hospital contacts if they think, for any reason, any portion of their equipment is not functioning as usual, is broken, or they are uncomfortable with the operation of the equipment.No further information was provided.The manufacturer is closing the file on this event.
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