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This report is being submitted to relay additional information and device evaluation.The following sections are being reported: h6: investigation type codes were added: 3331, 4109, 4110 and 4111.H6: investigation findings code was added: 3252.H6: investigation conclusions codes were added: 4307.One (1) imp, tsv, 4.1, 11, mtxf, mg,ha (tsvt4h11) was returned for investigation.Visual evaluation of the as returned product identified that the device was fractured at the collar.Implant exhibited signs of use and wear.Based on the evaluation, device malfunction has occurred.However, there is no existing nonconformance / capa / hhe/d / ie / product hold against the reported device that did or could cause or contribute to the reported event.Monthly post market trending review identified no adverse trends or actionable trends for the reported event or device.Zimvie quality management system (qms) has controls in place to ensure the distribution of conforming products.Therefore, based on the available information, the product was within specifications and conforming when it left zimvie.Dhr review for the lot 63769958 had revealed no deviations nor non-conformances which could have caused or contributed to the reported events.Complaint history review was performed for the reported lot number 63769958 for similar events (complaint category keywords: dental : functional : fracture : implant) and no other complaint were identified.The reported event could not be recreated due to the nature of the dental device and event (fracture).The complaint is related to the functional performance of the device.A definitive root cause could not be determined.However, based on the investigation, risk review and ifu, the most likely causes determined from the investigation are long term parafunctional habits of the patient (e.G.Clenching, bruxism and overloading) over the implantation period of ~4 year(s) and 1 month(s).No further investigation or immediate capa/hhe/d escalation is required, as the complaint investigation did not confirm the product was nonconforming at the time of distribution, and no new failure mode, harm, or hazardous situation was identified through the investigation performed.
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