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The device was received at the local service facility for investigation.The technical service report is attached (see communication log), and indicates: summary of evaluation: weak spot at the cable assembly insulation, scratches at the front enclosure window replaced the cable assembly, cmos kel cable, front enclosure and o-ring, completed qip.Camera head will be returned to the customer.Probable root cause: cables, connectors, digital board, power supply, filter / fuse, ac inlet board, main board, transition board, fiber board, intermittence between transition board and ch connector, software, scope, light source, camera head, coupler , 1488 & 1588 extension cable, intermittence while using rf devices (ex: valleylab), problem toggling light source or from camera head, connected monitors, leaking, use error, poor grounding, electromagnetic interference (emi) from rf communication, hf surgical instruments, esd, or power, surge, manufacturing/ service nonconformity.The reported failure mode will be monitored for future reoccurrence.Manufacture date is not known.
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