| Model Number |
989605410251 |
| Medical Device Problem Code |
Detachment of Device or Device Component (2907)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
07/18/2022
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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A customer reported the monitor arm bracket broke off of their affiniti 50 ultrasound system.A philips service engineer replaced the tilt swivel arm and touchscreen to repair the system.No patient or user was harmed as a result of the issue.The system has been returned to service with no additional issues reported.
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Additional Manufacturer Narrative
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Return of the suspect tilt swivel arm assembly is anticipated.Evaluation of the arm will be included in a follow-up report upon its return and investigation completion.
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Additional Manufacturer Narrative
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A thorough investigation was completed by r&d.It was determined this issue was not caused by normal operation of the system and was most likely due to sudden force to the monitor/arm most likely during transit.
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Search Alerts/Recalls
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