Model Number 989605410251 |
Device Problem
Detachment of Device or Device Component (2907)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 07/18/2022 |
Event Type
malfunction
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Event Description
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A customer reported the monitor arm bracket broke off of their affiniti 50 ultrasound system.A philips service engineer replaced the tilt swivel arm and touchscreen to repair the system.No patient or user was harmed as a result of the issue.The system has been returned to service with no additional issues reported.
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Manufacturer Narrative
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Return of the suspect tilt swivel arm assembly is anticipated.Evaluation of the arm will be included in a follow-up report upon its return and investigation completion.
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Manufacturer Narrative
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A thorough investigation was completed by r&d.It was determined this issue was not caused by normal operation of the system and was most likely due to sudden force to the monitor/arm most likely during transit.
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Search Alerts/Recalls
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