Manufacturer's investigation conclusion: the reported of an intermittent, abnormal sound coming from the heartmate 3 ventricular assist device, serial number (b)(4), could not be confirmed through this evaluation.A specific cause for the reported event could not be conclusively determined and a direct correlation with (b)(4) could not be conclusively established through this evaluation.The submitted log files were reviewed and found that the pump operated at the set speed without issue.The system appeared to be operating as intended, and there were no notable alarms active in the log files.The patient remains ongoing on (b)(4) with no further reported issues at this time.The relevant sections of the device history records for (b)(4) were reviewed and showed no deviations from manufacturing or quality assurance specifications the heartmate 3 left ventricular assist system (lvas) instructions for use (ifu) is currently available.Section 1 ¿introduction¿ and section 6 ¿patient care and management¿ of the ifu, instruct the user to notify appropriate personnel if there is a change in how the pump works, sounds, or feels.The heartmate 3 lvas patient handbook, is currently available.The sections entitled ¿introduction¿ and ¿living with the heartmate 3¿ state to call your hospital contact right away if you notice a change in how your pump sounds, feels, or works.Even small changes should be reported.The section entitled ¿handling emergencies¿ explains to ¿call your doctor right away if you notice a sudden change in how your pump is working (even if there is no alarm).Remember, you know best what is normal for you and your pump.The patient handbook instructs the user to call their hospital contact if the user thinks, for any reason, any portion of the equipment is not functioning as usual, is broken, or the user is uncomfortable with the operation of the equipment.No further information was provided.The manufacturer is closing the file on this event.
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