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Age, weight and ethnicity: patient information cannot be provided due to personal data privacy legislation/policy.(b)(4).Device evaluation: the product testing could not be performed for this incident.Manufacturing records review: the manufacturing records for the device were reviewed.A review of the device history record (dhr) showed the product was manufactured and released according to specification.Conclusion: as a result of the investigation there is no indication of a product quality deficiency and the reported issue could not be verified.Attempts have been made to obtain missing information; however, to date, no response has been received.All pertinent information available to johnson & johnson surgical vision, inc.Has been submitted.
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