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Device Problems
Incorrect, Inadequate or Imprecise Result or Readings (1535); Adverse Event Without Identified Device or Use Problem (2993)
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Patient Problems
Arrhythmia (1721); Appropriate Clinical Signs, Symptoms, Conditions Term / Code Not Available (4581)
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Event Date 07/06/2022 |
Event Type
Injury
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Event Description
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The account reported an event wherein a patient received delayed care due to an ecg result that was not provided to the physician in a timely manner.In addition, the account alleged due to the delay in care the patient suffered an injury resulting from a syncopal episode.Following the event, the patient visited the er and a pacemaker was placed.Per the account, the patient is ¿okay¿.
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Manufacturer Narrative
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The device has been returned to the investigation facility and an investigation is underway.A follow up report will be submitted upon completion of the investigation.
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Manufacturer Narrative
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The delay in posting the report was caused by an initial registration discrepancy by the account, as well as communication and process gaps within the customer care team and the clinical operations team that receives the reprocessing requests.In the time between the patient wearing the device and irhythm posting the results, the patient suffered an injury resulting from a syncopal episode.The patient received delayed care due to the report not being provided to the physician in a timely manner.
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Search Alerts/Recalls
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