| Model Number |
8400D |
| Medical Device Problem Code |
Display or Visual Feedback Problem (1184)
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| Health Effect - Clinical Codes |
Insufficient Information (4580); No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
07/07/2022
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported that half the screen works on the device.No patient injury was reported.
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Additional Manufacturer Narrative
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Manufacturing device history record review was not performed because the results of the complaint investigation do not indicate a problem with the manufacture of the device.A product sample was received for evaluation.Visual and functional testing were performed.Visual inspection found no physical damage on device.Functional testing found half the liquid crystal display (lcd) was missing.The root cause of the reported issue was found to be customer damaged lcd.Replaced the lcd and the device passed all functional testing.D5 and e4 are unknown, no information provided to date.Additional event information received indicating no patient involvement.
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Event or Problem Description
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Additional information was received which included the event date and there was no patient involvement.Event occurred during inspection.
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Search Alerts/Recalls
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