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Medtronic has not received the suspect device/component from the customer for evaluation nor has the device been evaluated by the service engineer.Device evaluation summary: it was reported that while in use on a patient, the 840 ventilator was in an "inoperative" condition and generated a inspiratory pressure stuck diagnostic code.The medtronic technical support personnel addressed the reported issue remotely.Based on the details made available it was confirmed that the unit had a loss of ventilation, based on the diagnostic code provided, at the time of the event.Technical support personnel asked the biomed to run calibrations and extended self test (est).Technical support personnel also informed the customer about the end of service (eos) based on the unit serial number.Multiple follow-up attempts, to the customer, have been made to obtain additional details with no response.With the information available, the investigation could not determine a cause of the event.The manufacturing records for each device are thoroughly reviewed prior to release to ensure that it has met all medtronic quality specifications.Medtronic is submitting this report to comply with fda reporting regulations under 21 cfr parts 4 and 803.This report is based upon information obtained by medtronic, which the company may not have been able to fully investigate or verify prior to the date the report was required by the fda.Medtronic has made reasonable efforts to obtain more complete information and has provided as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.In particular, this report does not constitute an admission by anyone that the product described in this report has any ¿defects¿ or has ¿malfunctioned¿.These words are included in the fda 3500a form and are fixed items for selection created by the fda to categorize the type of event solely for the purpose of regulatory reporting.Medtronic objects to the use of these words and others like them because of the lack of definition and the connotations implied by these terms.This statement should be included with any information or report disclosed to the public under the freedom of information act.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.A good faith effort will be made to obtain the applicable information relevant to the report.If information is provided in the future, a supplemental report will be issued.
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