|
We checked the returned unit and confirmed that the nozzle gluing missing.Based on the result, we concluded that it was caused due to the physical damage applied on the nozzle gluing.In addition, we confirmed that the insertion flexible tube (ift) coating damage, the insertion flexible tube (ift) leak, the insertion flexible tube (ift) cut, the remote control buttons cut, and the light guide cable dented; however, they are not the main cause, and/or irrelevant to the alleged complaint.As a result of confirming the detail as gfe, no response was obtained, so we cannot deny the possibility of the glue falls into the human body.Therefore, based on the technical report "hr-rpt-0585(nozzle)" and/or the risk analysis results, it was evaluated to submit mdr.
|