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Model Number 380677-03 |
Device Problem
Physical Resistance/Sticking (4012)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 07/14/2022 |
Event Type
malfunction
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Event Description
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It was reported that during a da vinci-assisted rectopexy surgical procedure, the clinical sales representative (csr) called an intuitive surgical inc.(isi) technical support engineer (tse) to report that the finger clutch button was sticking.The surgeon moved to the second surgeon side console (ssc) and continued with the case.The customer requested that the sticky finger clutch button be replaced.The procedure was completed as planned with no reported injury.Isi made multiple follow-up attempts to obtain additional information.However, no further details have been received as of the date of this report.
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Manufacturer Narrative
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An intuitive surgical, inc.(isi) field service engineer (fse) was dispatched to the customer site to further investigate the reported complaint.The fse replaced the master tool manipulator (mtm).The system was tested and verified as ready for use.Intuitive surgical, inc.(isi) received the master tool manipulator (mtm) involved with this complaint and completed the evaluation.Failure analysis reproduced the reported complaint.The opto button assemblies were replaced as a fix.A log review was performed and the following was confirmed: the rectopexy was performed on (b)(6)2022 on system sk0231.This complaint is considered a reportable event due to the following conclusion: the surgeon was unable to use the surgeon side console (ssc) after the start of the procedure due to the finger clutch button sticking.The surgeon was able to move to the second ssc to complete the procedure.While there was no harm or injury to the patient, system unavailability after the start of a surgical procedure could likely cause or contribute to an adverse event if it were to recur as it may lead to an injury due to the patient¿s inability to tolerate a procedure change.
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Search Alerts/Recalls
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