Model Number M1943AL |
Device Problem
High Readings (2459)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 07/11/2022 |
Event Type
malfunction
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Event Description
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The customer reported that there is a difference between the spo2 and tcpo2 readings.The device was reported to be in use on a patient, but no adverse event to patient or user was reported.
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Manufacturer Narrative
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A follow up report will be submitted once the investigation is complete.
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Manufacturer Narrative
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Philips reached out for more information regarding the incident and to see if the product was available for return.We were informed by the customer that the device was not available for evaluation.Without the material being returned, we are not able to perform an evaluation to determine the cause of the reported incident.A philips application specialist went onsite to the customer and provided product support on how the cable should measure.The customer was provided original philips accessories to resolve this issue.H3 other text : device not returned.
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Event Description
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The customer reported high readings with the spo2 adapter cable.The device was reported to be in use on a patient, but no adverse event to patient or user was reported.
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Search Alerts/Recalls
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