| Model Number |
TNT G5 STAT |
| Medical Device Problem Codes |
High Test Results (2457); Non Reproducible Results (4029)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
07/18/2022
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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There was an allegation of questionable elecsys troponin t stat assay results on a cobas e 411 analyzer, serial number (b)(4).The initial result was 56.08 pg/ml.The sample was repeated due to the laboratory's policy to repeat critical troponin t stat results.The repeated result was 92.28 pg/ml.The customer noticed the discrepancy and decided to repeat the sample again on a different analyzer.The repeated result, obtained on a different analyzer, was 49.74 pg/ml.This result was deemed correct.The erroneous results were not reported outside of the laboratory.
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Additional Manufacturer Narrative
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The field service representative replaced the reagent pack using a new lot and performed calibration, which appeared to resolve the issue.Qc, precision, and performance checks passed and the results were within specification.The investigation determined the service actions resolved the issue.
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Search Alerts/Recalls
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