| Model Number |
BF-N20 |
| Medical Device Problem Codes |
Mechanical Problem (1384); Detachment of Device or Device Component (2907)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
07/18/2022
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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Customer reported with an issue of air/water leakages.The issue was found during reprocessing.There was no patient harm, no user injury reported due to the event.Device evaluation found there is a missing part (distal end ) of the scope.This report is being submitted for missing part of the scope (distal end) which was noted during device evaluation.
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Additional Manufacturer Narrative
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Device return evaluation was completed.The customer complaint was confirmed.Device inspection found an air leak at bending tube.Additionally, service repair noted there is a missing part (distal end) of the endoscope.The defect was caused by customers handling.Furthermore, the following findings during inspection were noted on the device: light guide (lg)-cover glasses has scratch, image guide (ig) -cover glasses has scratch, light balance illumination noted broken fibers, a-rubber glue (bending section) has gap, grip unit painting peel off, up down plate peeling off.Investigation is ongoing.This report will be supplemented accordingly following investigation.
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Additional Manufacturer Narrative
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This report is being supplemented to provide additional information based on the legal manufacturer's final investigation.A review of the device history record found no deviations that could have caused or contributed to the reported issue.Based on the results of the investigation, a definitive root cause could not be determined.However, it is likely the bending section was physically stressed such as being caught in a door or a lid of a reprocessor, causing he suggested event.Olympus will continue to monitor field performance for this device.
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Search Alerts/Recalls
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