Device was not returned nor were photographs provided to confirm the complaint.It is unknown if removal of the hardware was due to complete fusion.Due to lack of information it could not be determined whether the damage to the locking mechanism took place during the index procedure or removal so no root cause cannot be determined.Though review of similar reported events suggests excessive off-angled force, incomplete rod engagement, insufficient tool engagement, and or excessive torque as possible cause or contributors.No additional investigation can be completed.Labeling review: potential adverse events and complications: as with any major surgical procedures, there are risks involved in orthopedic surgery.Warnings, cautions and precautions: the implantation of spinal systems should be performed only by experienced spinal surgeons with specific training in the use of this spinal system because this is a technically demanding procedure presenting a risk of serious injury to the patient.Correct selection of the implant is extremely important.The potential for success is increased by the selection of the proper size of the implant.While proper selection can minimize risks, the size and shape of human bones present limitations on the size and strength of implants.Metallic internal fixation devices cannot withstand the activity levels and/or loads equal to those placed on normal, healthy bone.These devices are not designed to withstand the unsupported stress of full weight or load bearing alone.Care should be taken to insure that all components are ideally fixated prior to closure.Pre-operative warnings: care should be used during surgical procedures to prevent damage to the devices and injury to the patient.Post-operative warnings: damage to the weight-bearing structures can give rise to loosening of the components, dislocation and migration, as well as to other complications.Device not returned.
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