| Model Number |
70914-70 |
| Medical Device Problem Code |
Incorrect, Inadequate or Imprecise Result or Readings (1535)
|
| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
|
| Date of Event |
07/28/2022
|
|
Type of Reportable Event
|
Malfunction
|
|
Event or Problem Description
|
|
A customer reported receiving erroneous glucose results from an abbott diabetes care device.The results when plotted on a parkes error grid fell into either the c, d, or e zone.There was no report of death, serious injury, or mistreatment associated with this event.
|
| |
|
Additional Manufacturer Narrative
|
|
The product has been requested back for investigation.A follow-up report will be submitted once additional information is obtained.All pertinent information available to abbott diabetes care has been submitted.
|
| |
|
Additional Manufacturer Narrative
|
|
Repeated attempts by adc to retrieve the product were unsuccessful and/or the customer discarded the product.No product has been returned.Extended investigation has been performed for the reported complaint and there was no indication that the product did not meet specification.Dhr for the freestyle freedom lite meter were reviewed and the dhr showed the freestyle freedom lite meter passed all tests prior to release.Dhr for the freestyle strips were reviewed and the dhr showed the freestyle strips passed all tests prior to release.Retain testing was performed for freestyle strips and all units performed in specification and passed.If the product is returned, a physical investigation will be performed, and a follow-up report submitted.All pertinent information available to abbott diabetes care has been submitted.
|
| |
|
Event or Problem Description
|
|
A customer reported receiving erroneous glucose results from an abbott diabetes care device.The results when plotted on a parkes error grid fell into either the c, d, or e zone.There was no report of death, serious injury, or mistreatment associated with this event.
|
| |
|
Additional Manufacturer Narrative
|
|
The returned meter was investigated with retained test strip.Visual inspection was performed on returned meter.No issues were observed.Meter powered on with button depression and strip insertion.Control solution testing was performed and the results were within specification.Issue is not confirmed.All pertinent information available to abbott diabetes care has been submitted.
|
| |
|
Event or Problem Description
|
|
A customer reported receiving erroneous glucose results from an abbott diabetes care device.The results when plotted on a parkes error grid fell into either the c, d, or e zone.There was no report of death, serious injury, or mistreatment associated with this event.
|
| |
|
Search Alerts/Recalls
|