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Depuy synthes is submitting this report pursuant to the provisions of 21 cfr, part 803.This report may be based on information which depuy synthes has not been able to investigate or verify prior to the required reporting date.This report does not reflect a conclusion by fda, depuy synthes or its employees that the report constitutes an admission that the device, depuy synthes, or its employees caused or contributed to the potential event described in this report.If the information is unknown, not available or does not apply, the section/field of the form is left blank.Additional narrative: complainant part is expected to be returned for manufacturer review/investigation but has yet to be received.Reporter is a j&j employee.Part # 388.261, synthes lot # 0084893-02, supplier lot # 0084893-02, release to warehouse date:05 apr 2022, supplier: (b)(4).No ncrs were generated during production.Review of the device history record(s) showed that there were no issues during the manufacture of this product, and any sub-components, which would contribute to this complaint condition.It was reported that during evaluation, the device 10nm torque wrench 11mm across the flats had failed calibration.The repair technician reported that device failed low torque during evaluation of counter clockwise direction.The device minimum peak was at 9.51 nm which is lower than the accepted torque range of 10 nm - 11 nm.Torque tested low is the reason for repair.The cause of the issue is torque test failed low.The item will be forwarded to customer quality.The evaluation was confirmed.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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It was reported that on an unknown date, during evaluation,10nm torque wrench 11mm across the flats had failed calibration.There was no patient involvement.This report is for one (1) 10nm torque wrench 11mm across the flats.This is report 1 of 1 for complaint (b)(4).
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