| Model Number |
20E |
| Medical Device Problem Code |
Failure to Power Up (1476)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
07/25/2022
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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The customer contacted stryker to report that their device will not power on.There was no report of patient use associated with the reported event.
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Additional Manufacturer Narrative
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Stryker continues to investigate the reported failure and will submit a supplemental report on this event to the fda as provided by 21 cfr 803.56.
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Additional Manufacturer Narrative
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Stryker evaluated the customer's device and verified the reported issue.Stryker replaced the device's user interface pcb assembly to resolve the reported issue.After observing proper device operation through functional and performance testing, the device was returned to the customer for use.Stryker further evaluated the removed user interface pcb assembly and determined that the cause of the reported issue was due to a shorted and cracked capacitor, designator c181.
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Event or Problem Description
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The customer contacted stryker to report that their device will not power on.There was no report of patient use associated with the reported event.
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Search Alerts/Recalls
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