The device history record (dhr) review showed syringes were visually inspected and physically tested with no issues recorded.The dhr indicates that product and specification requirements were met with no non-conforming product identified.No samples or photographs were received for evaluation.Without a sample, an investigation cannot be performed, and the reported issue cannot be confirmed.The root cause could not be determined.Complaint trends are evaluated during the monthly corrective and preventative action (capa) meetings to determine if a capa is warranted.At this time, a capa will not be initiated.The reported condition will be communicated to the appropriate quality and manufacturing personnel.This complaint will be used for tracking and trending purposes.
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