| Model Number |
10491449 |
| Medical Device Problem Code |
High Test Results (2457)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
07/28/2022
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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Customer reported their rp500e generated a discrepant high thb (total hemoglobin) result compared to the result from retesting the same sample on the same analyzer.There was no report of injury due to this event.
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Additional Manufacturer Narrative
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The root cause could not be determined due to insufficient instrument log files provided for review.The three repeat results using the same sample generated consistent thb results (within 0.3 g/dl of each other) indicating that the initial result - the high thb result was an isolated event.The investigation is completed.
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Search Alerts/Recalls
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