| Model Number |
ATELLICA CH CREATININE_2 (CREA_2) |
| Medical Device Problem Code |
Low Test Results (2458)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
08/03/2022
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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An outside of the united states (ous) customer contacted a siemens customer care center (ccc).Quality controls (qc) recovered in range and no issues were noted with other patient samples indicating that the instrument and reagents were performing acceptably.Contributing factors such as sample integrity and preanalytical variables cannot be ruled out as potential causes of the event.The cause of the event is unknown.The reagent is performing according to specifications.No further evaluation of this device is required.
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Event or Problem Description
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Three discordant, falsely low creatinine_2 (crea_2) results were obtained on three patient samples on an atellica ch 930 analyzer using atellica ch creatinine_2 reagent.The discordant patient results were reported to the physician(s).The samples were repeated on the same system after changing the reagent pack, recovering higher.The higher results were reported, as the correct results, to the physician(s).There are no known reports of patient intervention or adverse health consequences due to the discordant crea_2 results.
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Search Alerts/Recalls
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