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H10: manufacturing review: a device history review and manufacturing review was not required as the event was determined to be expected and the investigation did not identify any manufacturing and/or service-related issues.Investigation summary: the device was returned for evaluation.The encor enspire breast biopsy system was visually inspected upon receipt and was found to be in good physical condition.Also, it was found that the tray and both side panels had chipping of the paint/scratches, the monitor was missing the upper right edge of the front bezel, 10-terminal standby switch was worn and tub tubing was discolored.Furthermore, outdated odor filter was found.There are loose cable clips on the ebox and the system software version 1.07 and control module version 1.34.The device was functionally tested and failed the solenoid vacuum test as the rinse pin was intermittently sticking and not extending into the yoke to pinch off the vacuum tubing in the cassette and the vent solenoid plunger tip was sticking and not extending into the yoke.Also, the rinse pivot is scratched and interfering with the movement of the vacuum solenoid.The pivot bushings for the rinse, vent, vacuum solenoids are worn, plunger tips for the rinse, vent, vacuum solenoids are swollen and show signs of saline residue and scratches were identified during evaluation.During reassembly, it was discovered that the riser tube is sticking when it is raised and lowered.The plastic sleeve inside the riser tube was causing it to stick.The right front locking caster is squeaking when in motion.No other anomalies were identified.Therefore, the investigation is determined to be unconfirmed for the reported device is taking samples from the wrong quadrant.The investigation is determined to be confirmed for the identified not extending into the yoke to pinch off the vacuum tubing in the cassette.The investigation is determined to be confirmed for the identified riser tube is sticking when it is raised and lowered.The root cause for the reported device is taking samples from the wrong quadrant cannot be determined as the problem cannot be reproduced.The root cause for the identified not extending into the yoke to pinch off the vacuum tubing in the cassette is determined to be rinse pin was intermittently sticking and the vent solenoid plunger tip sticking.The pivot bushings for the rinse, vent, vacuum solenoids are worn.The root cause for the identified riser tube is sticking when it is raised and lowered was determined to be plastic sleeve inside the riser tube was causing it to stick.Labeling review: a review of product labeling documentation (e.G., procedural instructions, indications, warnings, precautions, cautions, possible complications, contraindications, nursing guide, and unit label) did not find any product labeling inadequacy.H10: d4 (expiration date: 12/2040), g3, h6 (device) h11: h6 (method, result, conclusion) h11: section a through f - the information provided by bd represents all of the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.
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