|
Product was purchased by orc through multiple order numbers.Product was sold to end user on an unknown date.Customer claims that during use of the cautery during a blepharoplasty on the right eye, the cautery came into contact with the gauze.Gauze was sparked and caused flame to burn off some of the patients eyebrow.Customer gave the following information about use: date of operation was (b)(6) 2022.The device was used in multiple activation timings, with no one set time period used.The intended area for cauterization was the eyelid skin.No oxygen mask was present.However, gauze was present over the eyebrow next to the eyelid being cauterized.No delay in surgery, instrument did not break in two pieces, there was no death or serious injury, no disability of permanent damage.There are no pictures of the patient burned eyebrow hair.Another method was used to complete the surgery.Complaint confirmed from information received from the end user.Root cause is determined to be user error in not following the ifu properly.According to ifu (b)(4) at revision 8: "do not use in the presence of flammable gases/materials or in oxygen rich environments.Fire could result." " cautery produces heat in excess of 1000 degrees f, which can cause burns or fire from misuse." accidental exposure to gauze with the tip of the cautery activated caused a spark of the gauze.There has been a total of (b)(4) cauteries sold with (b)(4) additional complaint recorded with similar occurrences ((b)(4)).Based on the complaint investigation, this can be seen as the final report.If additional information is obtained that alleges any additional patient involvement or information pertinent to the investigation, a follow up report will be submitted.
|