Investigation summary: a mz5301 sample was not available for investigation; however, the customer indicated the complaint samples were from lots 21095727 and 21095723.The feedback provided by the customer indicates the male luer of the extension set is difficult to disconnect from an unknown catheter; furthermore the customer indicates a change in design of the male luer.As part of the investigation the customer provided a photograph of the complaint sample, analysis of this photograph does indicate the design of the male luer of the mz5301 is different in comparison to an older product model; however, a visual inspection did not identify any product defects or manufacturing issues which could have caused or contributed to the customer's experience.The details of this feedback were forwarded to the manufacturing site for investigation.A review of the production records for lots 21095727 and 21095723 did not identify any in-process testing failures or quality deviations which may have resulted in a report of this nature.However, the manufacturing site confirmed that the mz5301 product previously could be manufactured with either design of male luer, however all future production of the mz5301 product will be manufactured with the luer design where the collar can not be slid down the length of the tubing.Please note the affected product was manufactured in (b)(6) 2021, prior to the corrective action being implemented on the (b)(6) 2021.A review of the customer feedback database indicates that this is a rare occurrence with this customer being the only customer to provide this type of feedback against the mz5301 product in the past 12 months.H3 other text : see section h10.
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