| Model Number |
WW3311E |
| Medical Device Problem Code |
Defective Device (2588)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
10/28/2019
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported that the cable did not meter correctly anymore.No patient injury was reported.
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Additional Manufacturer Narrative
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The device history record (dhr) review is not applicable due to the product is distributed purchased finished good and not produced by manufacturer.The device was received for evaluation.Visual and functional testing were performed.Visual inspection found the device was dirty and warn out.The reported complaint could not be verified after testing using the returned extension cable on a good known test probe connected to a monitor and there was reading detection.The extension cord was then tested with a multi-parameter simulator and the reading was consistent.During testing the probe was manipulated at the base and didn't fail.Performed continuity test on the extension cable and passed.The root cause of the issue could not be determined.This issue will be monitored for any increase in occurrence.If the occurrence of this issue increases significantly, additional investigative action will be taken.No product information has been provided to date.This remediation mdr was generated under protocol (b)(4), as a result of warning letter cms# (b)(4).
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Search Alerts/Recalls
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