Date of event: unknown.The date received by manufacturer has been used for this field.A device evaluation is anticipated but has not yet begun.Upon completion of the investigation, a supplemental report will be filed.Multiple lot numbers: there were multiple lot numbers reported to be involved.The information for each additional lot number is as follows: medical device lot #: 21119904, medical device expiration date: 02-nov-2026, device manufacture date: 21-nov-2021.Medical device lot #: 21119906, medical device expiration date: 05-nov-2026, device manufacture date: 02-nov-2021.Medical device lot #: 22029682, medical device expiration date: 10-feb-2027, device manufacture date: 10-feb-2022.Medical device lot #: 22029709, medical device expiration date: 02-nov-2026, device manufacture date: 11-feb-2022.Medical device lot #: 22049055, medical device expiration date: 06-apr-2027, device manufacture date: 05-apr-2022.
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Investigation summary: two sets (model #me2020, lot #unknown) were received for investigation.It was reported by the customer that "when attempting to prime with a syringe/unable to prime".Fluid was attempted to be flushed through the sets with a bd 10 ml syringe.One set was able to be flushed without issue.One set appeared to have an occlusion at the top connector of the tubing.This set was examined under magnification where an occlusion can be observed.A quality notification has been sent to the manufacturer.The manufacturer was able to confirm the failure.The quality staff reviewed the production line where the effected model was operating.On different occasions, they observed pieces had accumulated in some operations while waiting for the flow test, which is used to ensure the flow of the set.The staff had a meeting to explain the importance of this operation that was being omitted.The root cause if the failure can be attributed to the lack of process in the production of the set.A quality notification was created to prevent this defect.A device history record review could not be performed on model me2020 because a lot number is unknown.
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