MAUDE Adverse Event Report: ST PAUL BCI WW1000 PULSE OXIMETER

Model Number	WW1000A1EN
Medical Device Problem Code	Incorrect, Inadequate or Imprecise Result or Readings (1535)
Health Effect - Clinical Code	No Clinical Signs, Symptoms or Conditions (4582)
Date of Event	06/03/2020
Type of Reportable Event	Malfunction
Additional Manufacturer Narrative
The device and ear probes were received for evaluation.Visual and functional testing were performed: the device was in good condition with no physical damage or defects noted; the reported erratic reading was confirmed and isolated to the ear probes.The oximeter was found to be operating as intended and acquired readings accurately within specifications when tested on a multiparameter simulator and when finger sensors were used.The root cause of the reported issue was found to be a supplier issue.The malfunctioning ear probes and detector sensitivity to noises was causing erratic readings.The failure resulted from malfunctioning accessories (ear probes) shipped with the monitor.Monitor to return back to germany service center along with accessories except the ear probes.Non conformance report request was submitted for further investigation into the failure and needed actions for proper disposition of the ear sensors.A device history record (dhr) review is not applicable because the manufacturing records are retained by the supplier at their manufacturing site and are not readily available for review.Additional information has been requested from the supplier.(b)(4).
Event or Problem Description
It was reported that with use of the device the size of the ear probe was too big, proved difficult to position properly and the readings were very erratic.No patient injury was reported.

• Brand Name: BCI WW1000 PULSE OXIMETER
• Common Device Name: OXIMETER
• Manufacturer (Section D): ST PAUL; 1265 grey fox rd.; st. paul MN 55112
• Manufacturer (Section G): ST PAUL; 1265 grey fox rd.; st. paul MN 55112
• Manufacturer Contact: jim vegel ; 6000 nathan lane north; minneapolis, MN 55442
• MDR Report Key: 15327029
• Report Number: 3012307300-2022-16969
• Device Sequence Number: 15074207
• Product Code: DQA
• UDI-Device Identifier: 30843418000283
• UDI-Public: 30843418000283
• Combination Product (Y/N): N
• Initial Reporter Country: UK
• PMA/510(K) Number: K083787
• Number of Events Summarized: 1
• Summary Report (Y/N): N
• Reporter Type: Manufacturer
• Report Source: Foreign,User Facility
• Initial Reporter Occupation: Non-Healthcare Professional
• Type of Report: Initial
• Report Date (Section B): 08/31/2022

1 Device was Involved in the Event

1 Patient was Involved in the Event

• Is this an Adverse Event Report?: No
• Is this a Product Problem Report?: Yes
• Operator of Device: Health Professional
• Device Model Number: WW1000A1EN
• Device Catalogue Number: WW1000A1EN
• Was Device Available for Evaluation?: Device Returned to Manufacturer
• Date Returned to Manufacturer: 12/16/2020
• Was the Report Sent to FDA?: No
• Type of Report(Section G): Thirty-Day
• Initial Date Received by Manufacturer: 04/15/2022
• Initial Report FDA Received Date: 08/31/2022
• Was Device Evaluated by Manufacturer? (Y/N): Yes
• Date Device Manufactured: 06/05/2020
• Is the Device Labeled for Single Use? (Y/N): No
• Is This a Single-Use Device that was Reprocessed and Reused on a Patient? (Y/N): No
• Patient Sequence Number: 1
• Patient Sex: Unknown