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A steris service technician arrived onsite to inspect the unit and found that the o-ring inside of the union that is attached to the steam shutoff valve was damaged.As the o-ring was damaged, this allowed water and steam to leak from the sterilizer resulting in the reported event.The technician replaced the o-ring, tested the unit, confirmed it to be operating according to specification, and returned it to service.A 3-year complaint review indicates this to be an isolated event.No additional issues have been reported.
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