Model Number 0502-404-030 |
Device Problems
Poor Quality Image (1408); Optical Distortion (3000)
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Patient Problems
Insufficient Information (4580); No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 08/17/2022 |
Event Type
malfunction
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Event Description
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It was reported that there was blurry image during procedure.
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Manufacturer Narrative
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Additional information will be provided once the investigation has been completed.The device manufacturer date is not known at this time.However, should it become available it will be provided in future reports.
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Manufacturer Narrative
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Alleged failure: it was reported by sales rep chase eubanks cmount scope laced it on could not see anything on screen bad overall picture ref rma (b)(4) salesforce case number (b)(4).The failure(s) identified in the investigation is consistent with the complaint record.The probable root cause could damaged inner lenses.The product was returned for investigation and the failure mode will be monitored for future reoccurrence.
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Event Description
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It was reported that there was blurry image during procedure.
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Search Alerts/Recalls
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