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We checked the returned unit and confirmed that the ocular fluid damage.Based on the result, we concluded that it was caused due to the fluid damage from the ocular.In addition, we confirmed that the operation channel buckled, the insertion flexible tube (ift) buckled, the angle wire play, the bending rubber missing, the brand plate missing, the segment crushed, the ocular leak, and the lg prong top loosened; however, they are not the main cause, and/or irrelevant to the alleged complaint.Based on the technical report "hr-rpt-0586(image failure)" and/or the risk analysis results, it was evaluated to submit mdr.
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