| Model Number |
CAG500H12 |
| Medical Device Problem Codes |
Contamination (1120); Degraded (1153)
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| Health Effect - Clinical Codes |
Burning Sensation (2146); Sore Throat (2396)
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| Date of Event |
08/26/2021
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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The manufacturer was contacted in reference to the voluntary field safety notice / recall notification related to the sound abatement foam in certain cpap, bipap, and mechanical ventilator devices.The manufacturer received information alleging an issue related to a cpap device's sound abatement foam.The patient has alleged to experiencing a burning sensation in the throat/mouth/lungs and nasal/throat soreness and irritation.There was no report of serious patient harm or injury.There was no medical intervention required by the patient.The manufacturer's investigation is ongoing.A follow-up report will be submitted when the manufacturer's investigation is complete.
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Additional Manufacturer Narrative
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The manufacturer was contacted in reference to the voluntary field safety notice / recall notification related to the sound abatement foam in certain cpap, bipap, and mechanical ventilator devices.The manufacturer previously received information allegation issue related to a cpap device's sound abatement foam.The patient has alleged to experiencing a burning sensation in the throat/mouth/lungs and nasal/throat soreness and irritation.There was no report of patient harm or injury.Repeated attempts to have the device and components returned for evaluation and investigation were unsuccessful.The manufacturer believes they will be unable to gather additional information.The manufacturer is submitting an updated report at this time.If pertinent information becomes available to the manufacturer at a later date, a follow-up report will be filed.Section h6 updated in this report.
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Additional Manufacturer Narrative
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Additional information was received on jan 01, 2025 and section h11 should be reported as: the manufacturer was contacted in reference to the voluntary field safety notice / recall notification related to the sound abatement foam in certain cpap, bipap, and mechanical ventilator devices.The manufacturer previously received information allegation issue related to a cpap device's sound abatement foam.The patient has alleged to experiencing a burning sensation in the throat/mouth/lungs and nasal/throat soreness and irritation.There was no report of patient harm or injury.The device was returned to the manufacturer's product investigation laboratory for investigation.During an external and internal inspection, the manufacturer observed that micro-usb and usb covers were missing, iso (international organization for standardization) port cover had white and black (inconsistent with foam degradation) dust-like contamination inside of it.A white and black (inconsistent with foam degradation) dust-like contamination inside of the air outlet port.Air inlet filter and air inlet filter area had dust-like contamination on it and air inlet baffle had dust-like contamination and tiny hairs/fibers on it.Dust-like contamination with hairs/fibers in the bottom enclosure.Brass nut on the blower motor showed signs of corrosion and white and black dust-like contamination was in the bottom of the blower box.The manufacturer used a fitt (foam integrity test tool) and was not able to confirm the presence of degraded sound abatement foam.The device's event logs were downloaded and reviewed by manufacturer.The manufacturer found 3 error codes.The manufacturer applied power to the device and verified airflow.The manufacturer found visually, the sound abatement foam looked intact and had some dust on it.The manufacturer concludes that there was no evidence of sound abatement foam degradation.There is no visible damage or functionality failures of the device, which suggest that the source of contamination was external to the device and unable to address the patient's symptoms.Sections d9, h2, h3 and h6 has been updated in this report.
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Search Alerts/Recalls
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