|
Other, other text: d10: device available for evaluation: updated.H3: device evaluated by manufacturer: updated.H6: event problem and evaluation codes: updated.H10: device evaluation: the device was returned to manufacturing for investigation.Visual inspection and functional testing were performed.Visual inspection of the returned device confirmed that the tamper seals and physical condition were all intact upon receipt.Error code was found in the ehl (event history log).The customer reported problem was not duplicated during the investigation.The root cause of the reported event is unknown as no fault was found, but possible root cause could include a defective downstream sensor, upstream sensor, or cassette product.Preventively, replace the downstream sensor and recalibrate the upstream sensor.A device history record dhr review was not conducted, based upon review of the information provided by the customer, as it does not indicate a problem with the initial manufacture or prior repair of the device.
|