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According to the description, following a 3d acquisition, the scene could not be successfully transferred to the workplace for 3d reconstruction.The reported issue was related to the 3d transfer and 3d reconstruction of the 3d acquisition only.All basic system functions remained available (e.G.2d fluoro/acquisition, system movements, image display) to the user.Restart of the dicom network switch, which is installed between the artis and the workplace system, resolved the issue.The procedure was then continued and completed successfully.The reported error has not re-occurred.Our experts checked the occurrence rate of the reported error pattern.Possible error accumulation or systematic error, which may lead to a corrective action of the installed base, could not be determined by the investigation.The incident described in the adverse event is not classified as a reportable event after a thorough investigation because neither serious injury, death, nor unexpected prolonged hospitalization of the patient or other person occurred or is to be expected, even if the incident recurs.
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