| Model Number |
18265 |
| Medical Device Problem Code |
High Readings (2459)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
08/18/2022
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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The customer reported the device measurements were too high, even after performing the zeroing procedure.No patient impact or consequences were reported.
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Additional Manufacturer Narrative
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Additional manufacturing narrative: the returned device was evaluated.Visual inspection found the detector lens was recessed.The device was able to power on and off using battery power and was able to obtain measurements with all of the enabled parameters.When a co2 gas mixture was applied, the device measured outside the accuracy specification.After performing zeroing of the device, the measured value remained outside of the accuracy specification due to the recessed detector lens.A service history record review reveals that this unit was in the field for over two (2) years with no previous reported issues related to this reported event.
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Search Alerts/Recalls
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