|
Product complaint #: (b)(4).Investigation summary: the device associated with this report was returned for analysis.Visual examination of the device confirmed the complaint.The internal white plastic rod is broken.This condition prevents the push lever from going back to its original position.Depuy synthes considers the investigation closed at this time.Should additional information be received, the information will be reviewed and the investigation may be re-opened as necessary.Non functioning device discovered by sterilisation department.Internal spring system doesn¿t function.The product was returned to depuy synthes for evaluation.The depuy synthes team conducted a visual inspection of the returned device.Visual analysis of the returned sample revealed that cup introducer 26/28mm (product code: 962628000, lot number: 0sa277218) presented the internal white plastic rod broken.This condition prevents the push lever from going back to its original position.No additional information was provided.A dimensional inspection was not performed for the cup introducer 26/28mm (product code: 962628000, lot number: 0sa277218) since complaint condition was not applicable.As part of depuy synthes quality process, all devices are manufactured, inspected, and released to approved specifications.The overall complaint was confirmed yes as the observed condition of the cup introducer 26/28mm (product code: 962628000, lot number: 0sa277218) would contribute to the complained device issue.There is no indication that a design or manufacturing issue has caused the complaint condition and hence the root cause cannot be determined.Based on the investigation findings, it has been determined that no corrective and/or preventative action is proposed.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post-market safety surveillance activities.Drawing/specifications reviewed? n/a.Dimensional inspection: n/a.Device history lot: the product investigation found no evidence suspecting an error in the manufacturing or material that would be a contributing factor in the reported allegation(s).A manufacturing records evaluation (mre) was not performed.Depuy synthes is submitting this report pursuant to the provisions of 21 cfr, part 803.This report may be based on information which depuy synthes has not been able to investigate or verify prior to the required reporting date.This report does not reflect a conclusion by fda, depuy synthes or its employees that the report constitutes an admission that the device, depuy synthes, or its employees caused or contributed to the potential event described in this report.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
|