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Per regulation eu (b)(4) (general data protection regulation), patient identifiers were not collected or recorded and therefore are not available.If implanted, give date: not applicable, as there is no indication that the lens was implanted.If explanted; give date: not applicable, there is no indication the lens has been explanted.Telephone number: (b)(6).The device was not returned for evaluation; therefore, a failure analysis of the complaint device cannot be completed.A review of the device history record, complaint trending, and risk documentation for this device will be performed.Upon completion of the review, if there is any further relevant information a supplemental medwatch will be filed.Attempts have been made to obtain missing information.However, to date, no response has been received.All pertinent information available to johnson and johnson surgical vision, inc.Has been submitted.
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Section d9 - device available for evaluation? yes.Section d9 - date returned to manufacturer: 21st september 2022.Section h3 - device evaluated by manufacturer? yes.Device evaluation: visual inspection under magnification revealed that the complaint smartload was received with the complaint lens inside of the cartridge.The smartload was inspected and no assembly issues were identified that could contribute to the observed issues.The lens was removed from the cartridge and was scratched during the removal process.The lens was cleaned and no further issues were identified with the lens.The complaint issues were not confirmed.The other observed issues during the product evaluation could not be confirmed to be related to a manufacturing or design issue.Therefore, there is no indication of a product deficiency or product malfunction.Conclusion: as a result of the investigation, there is no indication of a product quality deficiency.All pertinent information available to johnson and johnson surgical vision, inc.Has been submitted.
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