| Model Number |
1104B |
| Medical Device Problem Code |
Imprecise or Erratic Results (4059)
|
| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
|
| Date of Event |
08/22/2022
|
|
Type of Reportable Event
|
Malfunction
|
|
Additional Manufacturer Narrative
|
|
Initial report ref natus complaint#: (b)(4).Serial number of the part has not been confirmed.It was noted that troubleshooting was done using the same monitor that was used under a related case and no resolution was found.Cam02 and camcabl were changed out again with the same icp readings.Customer declined trying a third monitor for additional troubleshooting.It was confirmed the doctor changed the catheter out, it was collected and requested to be returned for evaluation.Retrieval of product is expected to be completed later this week.It was confirmed the product will be shipped to cg labs.Per qms-004442 complaint histories are reviewed routinely per quality system requirements and any complaint trends are assessed and documented as part of these reviews.Acceptable risk associated with the complaint as per hazard id 12.11, severity 11, in doc-(b)(4) camino 110-4 series catheter kits - risk analysis.No death or serious injury, considered to be a customer inconvenience.Low risk.A risk review is not required as this complaint does not describe a new failure mode or new harm and the existing hazard severity and/or probability of occurrence has not changed.Service repair investigations will be conducted during the repair process and trend data will be reviewed per qms-004442.Further investigation to be carried out.
|
| |
|
Event or Problem Description
|
|
Part1104b -olm intracranial pressure monitoring kit - lower-than-expected icp readings.The catheter was zeroed and placed in the patient on (b)(6) 2022.Icp readings fell inconsistent overnight.Neurosurgeon is not new to the product.Catheter's red dot depth indicator did not fluctuate when the catheter or cable was moved.Icp values did move when patient was laid flat and when head of bed was re-positioned.
|
| |
|
Event or Problem Description
|
|
Part1104b -olm intracranial pressure monitoring kit - lower-than-expected icp readings.The catheter was zeroed and placed in the patient on (b)(6)2022.Icp readings fell inconsistent overnight.Neurosurgeon is not new to the product.Catheter's red dot depth indicator did not fluctuate when the catheter or cable was moved.Icp values did move when patient was laid flat and when head of bed was re-positioned.
|
| |
|
Additional Manufacturer Narrative
|
|
Follow up report 001 ref natus complaint# (b)(4).There are no capa's related to this issue and this complaint does not identify a deficiency in the product design and therefore a capa is not required.Device history record review: unable to perform as the customer did not provide the lot number of the catheter.Complaint history was reviewed for the previous two years and found 0 confirmed complaints, giving an incident rate of 0.00%.Per (b)(4).Complaint histories are reviewed routinely per quality system requirements and any complaint trends are assessed and documented as part of these reviews.The affected product was returned for evaluation.16-sep-2022: notice received from quality engineering, confirmed the unit passed all testing.During evaluation the product passed all testing.It was confirmed the unit was functioning as intended.The root cause of the complaint could not be determined, the returned catheter was functionally tested and met specifications.The customer's complaint could not be duplicated, the catheter does have a visible bend at the distal tip of the catheter, however catheter tested good.Faillure confirmed: no.Investigation result code:san diego|eds products|unable to confirm report.Closure rationale: complaint could not be verified, monitor for future occurrence.Low safety risk of harm, individual complaint related to issue stated.Complaint will be included in trending data for further review and investigation if needed.
|
| |
|
Search Alerts/Recalls
|