| Model Number |
442296 |
| Medical Device Problem Code |
Incorrect, Inadequate or Imprecise Result or Readings (1535)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
08/30/2022
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Medical device expiration date: na.Initial reporter phone number:(b)(6).A device evaluation is anticipated, but has not yet begun.Upon completion of the investigation, a supplemental report will be filed.
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Event or Problem Description
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It was reported by the customer that there was false negative on bd bactec¿ fx40 instrument.Gram stain was performed to confirm.No patient impact was reported there was one occurrence in this event with no patient impact.The following information was provided by the customer: the customer wishes to understand a curve for a bottle: a bactec bottle (n° 449278015834) was sent pos to the sil but the bactec appears as neg on the curve report.Its curve is clearly a pos curve.The client informs me that they did a subculture and gram stain which showed the presence of bacteria.
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Event or Problem Description
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It was reported by the customer that there was false negative on bd bactec¿ fx40 instrument.Gram stain was performed to confirm.No patient impact was reported there was one occurrence in this event with no patient impact.The following information was provided by the customer: "the customer wishes to understand a curve for a bottle: a bactec bottle (n° 449278015834) was sent pos to the sil but the bactec appears as neg on the curve report.Its curve is clearly a pos curve.The client informs me that they did a subculture and gram stain which showed the presence of bacteria.".
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Additional Manufacturer Narrative
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H.6 investigation summary: a failure was reported on a bd bactec fx40 (p/n 442296, s/n (b)(6)).Customer reported a false negative issue on their instrument.Bd remote assistance worked with the customer.It was discovered that this sample was reinserted into the instrument after going through testing in the instrument for 3 days.This reinsertion of the instrument caused the false negative.The root cause was a customer workflow issue.This is an unconfirmed failure of a bd product.Samples were not received by quality for investigation and thus, returned material investigation could not occur.If samples are received at a later date, the complaint may be reopened.This complaint is not an early life failure (elf) of the device.Since the installation of this instrument, there have been service events, including pms (preventative maintenance) which have altered the instrument from its original state.Therefore, review of the device history record (dhr) from manufacturing is not applicable.Service history review for this instrument was completed and revealed no previous complaints related to result issues.Complaints for instrument performance / operation issues are within statistical control for the month of august 2022.The upper control limit was not breached.Quality will continue to monitor the instrument performance / operation issues complaints for bactec fx40 products.No new risks or hazards, or changes to existing risks/hazards, were identified as a result of this complaint.Per baltrmbactecinstraph rev 15 the potential risk of the reported failure mode is patient not treated appropriately then has permanent impairment and/or severe symptoms, which is an s4.
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Search Alerts/Recalls
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