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We checked the returned unit and confirmed that the suction channel stuck accessory/object.Based on the result, we concluded that it was caused due to the insufficient reprocessing at the facility on the suction channel.In addition, we confirmed that the segment fluid damage, the control body fluid damage, the light guide fiber bundle (lcb) fluid damage, the operation channel leak, and the bending rubber cut; however, they are not the main cause, and/or irrelevant to the alleged complaint.Based on the technical report "hr-rpt-0588(channel)" and/or the risk analysis results, it was evaluated to submit mdr.
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