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No lot number was provided; therefore, device history record (dhr) review could not be completed.A product sample and three pictures were received for evaluation.In the pictures, a big split was observed in the flange.The sample was used and without its original packaging.Visual and functional testing were performed.Visual inspection was performed under normal conditions of illumination in order to detect any damage on the parts.During the visual inspection, we observed a big split in the flange.The complaint is confirmed.A definitive root cause of the issue could not be determined.However, this product failure will be continuously be monitored for threshold or escalation.No product information has been provided to date.This remediation mdr was generated under protocol b10009406, as a result of warning letter cms# 617147.
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